TOTAL SOFTWARE SOLUTIONS, INC.
Serving the Telecommunications Industry for over a decade with
Mediation, Settlement and Rating Software

IT SERVICES: REVENUE RECOVERY AND ASSURANCE PLAN

Recover Lost Dollars and Prevent Erroneous Charges
TSS can audit your services and provide you with solutions to reduce your current bills. Our reviews result in faster data transfer with lower cost. We are trained in business telephone systems, long distance services and the latest technology including Frame Relay, VPN, ISP, IP, DSL, ISDN, UNI-T, DS3, etc.

Our seasoned professionals understand the business of telecom billing. With over 100 years of cumulative experience and knowledge, ee have the expertise to thoroughly analyze your telephone bills, correct all billing errors and recover maximum retroactive credits.

Bill Reconciliation

• We will conduct a comprehensive review of your telecommunications services including inventory and bill breakdowns.
• We will perform a comparison of your actual services to the charges the communications companies are billing you each month. As errors are found, we will notify you in a written report.
• You will receive a final report recapping the status of any errors and proposing recommendations designed to further reduce your expenses. Upon receipt of written authorization from you, we will implement any recommendations that you choose to proceed with.
• We will negotiate bill corrections and adjustments with your communications com panies ensuring the maximum allowable retroactive credits and corrections are issued promptly.

Business Process
We establish and document internal procedures to ensure the prevention and immediate correction of your current and future telephone bills.

Training
We provide a customized training package, tailored to your staff which will enhance their ability to understand your telephone bills, document changes and upgrades, and resolve billing disputes with telephone companies in your favor.

On-Going Support and Annual Reviews

• We sprovide consultation for major telecom changes within your organization.
• Scheduled Reviews based on activity and support your company requires.
• (CABS-Carrier Access Billing) Mechanization and enhancement of your bill review and settlement process to avoid revenue leakage.

VIEW TSS SERVICES OVERVIEW