TOTAL SOFTWARE SOLUTIONS, INC.
Serving the Telecommunications Industry for over a decade with
Mediation, Settlement and Rating Software

IT SERVICES: PROFESSIONAL SERVICES

TSS Professional Services available: Customer Billing, Carrier Access Billing, Billing Mediation, Usage Wireless Billing, Clearinghouse Services, Record Conversion, Order Entry, LSOG Compliance, LSR Processing, Provisioning USA and International Experience.

Our master technicians and specialists will provide the methodology, on-the-job-training, and coaching to support your company from development to establishing production support teams. Your team will be exposed to proven analytical and problem solving techniques. TSS staff excels in the area of identifying meaningful, cost effective business solutions that will satisfy today's business needs and allow flexibility for future development and alternative strategies.

We specialize in the following:

• Business Process
• Conversion
• Interface Analysis
• Staffing/User Acceptance and Transition
• Customer Impacts
• Project Planning and Initiation
• System Requirements
• System Delivery
• Product Evaluation and Recommendations
• Product Acquisition and Installation
• Technical Procedure
• System and Acceptance
• Project Management
• Quality Assurance
• Knowledge Transfer/On-Job Training
• Pre-Production/Post Production Support

Billing rates are affordably priced
The rate structure is based upon the following factors:

• Required Skills
• Duration of Project
• Number of Consultants Required
• Geographic Location of the Project
• Consultant work station - client site, TSS Outsource Facility, consultant's home office

TSS Quality Assurance
Total Software Solutions, Inc is a company comprised of seasoned professionals who develop software solutions for the Telecommunications Industry. The company name, Total Software Solutions, Inc (TSS) was selected to clearly define the products and services that we offer, emphasizing the company goal of providing complete business and technical solutions made available by dedicated, experienced development and support teams.

Candidate Selection Process
The TSS selection process is based upon candidates' proven track records. Candidates are considered upon recommendation and sponsorship of TSS employees, partners and close business associates. Thorough background checks, testing and interviews are conducted to ensure that only the most qualified candidates join the TSS resource pool. Continuation training, development, evaluation and mentoring programs are available to our consultants to encourage excellence and achievement of professional and personal goals.

Once candidates are identified for a client project further screenings, based upon project requirements are conducted to ensure only those consultants well suited for the assignment are referred to you. TSS maintains an "Excellent" rating in customer satisfaction regarding consultant performance, ease of doing business, teamwork and dependability.

VIEW TSS SERVICES OVERVIEW